Travellers from the United Kingdom, Australia, New Zealand, USA, Canada, Ireland and Germany do not require a visa to visit Morocco for up to 90 days. South Africans require a visa in advance, which can take several weeks to obtain. Please check the consular website for the latest information: https://www.consulat.ma/en
Passport validity entry requirements: The validity of the passport or the travel document must be longer than the duration of stay.
This information is provided as a guidance, we strongly advise that you check with the consulate or embassy as this information can change at any time and with little notice. It is your responsibility to make sure that all the required travel documents are ready when travelling.

Yes, all passengers travelling with Travugo must have travel insurance before participating in any of our tours. Your guide will collect your travel insurance details on the first day of your trip.
It is your responsibility to make sure you have an adequate and suitable travel insurance in place.

The best time to visit Morocco is during spring (March to May) or autumn (September to mid-November) The weather is warm but pleasant, unlike the cold temperatures and snow of winter, or the scorching heat of summer. It’s also a good time to visit in the summer if you like the warmer weather. The coastal regions can be visited.

Most cafes, hotels and restaurants in large cities of Morocco provide Wi-Fi, but the connection may be spotty or slow.
Make sure to enable data roaming on your mobile if you wish to use 3G/4G, although the connection may be unreliable in some rural areas.
Purchasing a Moroccan SIM card for the duration of your tour may be a cost-effective alternative. Your guide will be happy to advise on this.

Mobile coverage is generally quite good in urban areas of Morocco, however may be spotty or unavailable at remote areas. Make sure to enable global roaming before leaving home to be able to use your mobile. 3G access may be unreliable.
Alternatively, purchasing a SIM card in Morocco can be a cost-effective option; your guide will be happy to advise on this. Make sure that your phone is unlocked before you leave home so a local SIM will be compatible. The three largest telecommunications networks operating in Morocco are Maroc Telecom, Inwi and Orange.

The Moroccan Dirham (MAD) is the currency of Morocco.
Please see some approximate prices to give you and idea;

Sandwich: 15-25 MAD

Restaurant meal: 70-100 MAD

Cup of Coffee: 10-15 MAD

Cup of tea: 5-10 MAD

It is not recommended to drink tap water in Morocco unless it is clearly stated to be safe to drink. Bottled water is cheap and available throughout the country. However please consider using a reusable water bottle, especially if you’re on a longer trip, and reduce your use of plastic. Alternatively, you may carry water purification tablets with you.

Major credit/debit cards are widely accepted by large retailers, hotels and at touristic sites. However, small shops and vendors may not accept cards, we would recommend to carry cash with you for small purchases. American Express may not be accepted in most places in Morocco.

ATMs are easily found in large cities and touristic areas in Morocco, however are not as common in remote areas or smaller towns.
Please note that cards may not be accepted in more remote areas, so we recommend that you have enough cash before departing urban areas.

Public displays of affection by LGBTQ+ couples may attract a negative response in Morocco. Discretion is advised for LGBTQI+ travellers as homosexual acts (including kissing) are illegal in the country, and carry a potential jail term and/or a fine.
For travellers, visiting Morocco should not be a problem as long as you use discretion and avoid public displays of affection.
Please kindly inform us when booking if you do not identify with the gender stated in your passport. We will strive to adjust the room configuration accordingly. For travelers who do not want to share a room, most tours have a single supplement option.

All tours starting in Marrakech include arrival airport transfer if your flight lands in Marrakech on the first day of your tour between 5am and 11:59pm or if you have booked pre-accommodation with us, Airport Transfers.
You must inform our call centre or [email protected] of your flight details (date of flight, flight number, arrival time and name of travelers) at least 2 weeks prior to your departure date. If you do not receive confirmation that your pick-up is arranged, please contact us.
You will be picked up by a Travugo representative holding a Travugo sign at the airport.
For tours ending in Marrakech, there is only one return shuttle to the airport on the last day of the tour between 05:00 and 15:00. Departure transfer is not available with post-accommodation in Morocco.

The welcome meeting will be held in the hotel lobby around 6-7pm with your group and guide. You can find the arrival information for Morocco tours here. If there is any change in your arrival hotel, we will send you an e-mail to inform you before the trip.
Don’t worry if you will miss the welcome meeting on Day 1 as some travellers arrive late in the day – just make sure to let us know in advance.

Depending on the dates and hotel availability, we may be able to arrange pre/post-tour accommodation in Marrakech. Pre-accommodation includes breakfast & airport transfer. Post-accommodation includes only breakfast.
You can book pre/post-accommodation during the booking process online, or by contacting us.

Solo travellers often join our tours to meet and travel with like-minded adventurers, forming longstanding friendships. We also strive to provide a relaxed and sociable tour experience to allow the group to weld throughout the journey.
Solo travellers will be roomed with another solo traveller of the same gender, or can upgrade to a solo room by paying the single supplement.

There are always solo travelers on our tours. If you don’t mind being roomed with another single traveler of the same gender, you do not need to pay the supplement. Single supplement is for travelers who would like to stay in a single room for the duration of their tour.
Please note that the single supplement is not available on feluccas.

Please contact us with your request & we will do our best to arrange your room accordingly. [email protected] 0208 099 9596

Our tours do not include airfare to/from the destination, and we do not advise on, ticket or sell flights. It is your responsibility to make it to the starting point of your tour on time.

If you provide your dietary requirements at the time of booking, we will do our best to make the necessary arrangements where available. You can leave a comment under the “Notes” section when making an online booking or simply contact us. Please note that gluten-free & vegan options are quite limited in the country.

The Moroccan Dirham (MAD) is the local currency. Although you can pay with USD/EUR/GBP in some places, you’ll always get a better deal paying in the local currency. You can get MAD from ATM’s using your debit card or travel card — withdrawing cash on credit card is less favourable.
Visa and MasterCard are commonly accepted at tourist sites and large cities, however may not be accepted in rural areas or smaller shops. Avoid changing the bulk of your money at the airport as the exchange rates are usually more favorable in the city. Your tour leader will be pleased to help if you need any assistance.

Good news, there isn’t any luggage restriction on our tours as long as you’re able to carry your own luggage – usually just for a very short distance.
If your tour includes camping in the Sahara, we would recommend to also bring a small bag. This will allow you to leave your luggage on the bus and take your smaller bag while staying at the camp.

Tipping service staff is common in Morocco – typically around 10% for a restaurant meal. It is also standard to round up the fare or the bill, and to tip taxi drivers and porters around 10 MAD.
Your tour guide and crew would be especially appreciative and honored with this kind of traditional gratitude at the end of your tour.

You can join a tour late or miss the Welcome Meeting on Day 1 if you inform us prior to the departure date. Please note that it will be your responsibility to make the necessary arrangements to catch up with the group.
Please contact us at [email protected] or +44 208 099 9596.
For all emergencies, you can contact +44 208 099 7536.

Ramadan (Ramazan) is the Islamic holy month, during which Muslims fast from sunrise until sunset. Fasting means ‘nil by mouth’ including food, water and cigarettes. Ramadan dates move every year, please see below the dates for 2021 and 2022. Some local cafes and restaurants close during the day; however tourists are not expected to fast, and there are many cafes and restaurants that stay open to cater for you.
During Ramadan, you are encouraged to show your respect by not walking around in public eating, chewing gum, smoking or drinking (especially alcohol). It is fine to do so in your hotel or in a cafe/restaurant recommended by your tour leader. Your tour leader will organise lunches and dinners to make Ramadan easier for you. During the month you will find that tourist sites often close early to allow staff to return home in time to break their fast, and shops often open late and close early.

Yes, depending on your tour, you can either walk or ask your guide to help arrange an altarnative ride to the next stop.
The camel rides usually last around 1-1.5 hours.

It is not required to bring a sleeping bag for Sahara camping as we provide beds, covers and blankets at our sedentary camps.